Early access · Affinect Loyalty
Works with or without Affinect WiFi. Points and tiers are planned future options.
The problem
Most loyalty programs create friction before they create value.
Customers are asked to download an app, remember a plastic card, or tell staff they joined.
Operators see redemptions, but not the full journey from join to reward to repeat visit.
Staff-driven rewards are hard to control without validation, audit trails, and venue-level reporting.
Affinect
Loyalty should
not be another disconnected tool.
Affinect Loyalty connects cards, coupons, stamps, rewards, wallet saves, validations, and future triggers to the same customer profile.
01
Create the program
Set venues, expiry, reward levels, validation rules, wallet design, and completion behaviour.
02
Let customers join
Use QR, WiFi, email, WhatsApp, SMS, campaign links, or direct sharing.
03
Save to wallet
Customers can keep the card or coupon in Apple Wallet or Google Wallet.
04
Stamp or redeem
Staff can award stamps, redeem rewards, or validate coupons with QR/code-based flows.
05
Track the result
See joins, saves, reward issue, redemption, repeat completion, venue activity, and billing units.
HOW IT WORKS
One program. Multiple entry points
Create a loyalty or coupon program once, then distribute it through the channel that fits the venue.
Stamp-based loyalty
Run cards like buy 9 coffees, get 1 free. Configure starting stamps, repeatable cycles, expiry, participating venues, and completion behaviour.
Milestone rewards
Issue rewards at specific stamp thresholds. Reward issued and reward redeemed stay separate, so reporting does not blur interest with actual use.
Digital coupons
Send welcome offers, comeback vouchers, birthday rewards, or limited-time promotions. Use browser, wallet, QR, and validation flows.
PROGRAM TYPES
Stamp cards, milestone rewards, and one-off coupons
Start with the format that fits the offer. Add WiFi and deeper automation when the operation is ready.
COUPONS AND REDEMPTION
No app. Clean redemption.
Coupons can
open in browser,
be saved to wallet,
show QR/code details,
support staff validation where needed.
Without WiFi
QR and link-based loyalty
✓ Customer joins from QR or campaign link.
✓ Card or coupon can be saved to wallet.
✓ Staff validate rewards or coupons in venue.
✓ No network integration required for first rollout.
✓ Card or coupon can be saved to wallet.
✓ Staff validate rewards or coupons in venue.
✓ No network integration required for first rollout.
With Affinect WiFi
Loyalty plus visit behaviour
✓ Guest joins during captive portal journey.
✓ Consent and profile data connect to the card.
✓ Visits can inform segmentation and future triggers.
✓ Better reporting across venues and repeat behaviour.
✓ Consent and profile data connect to the card.
✓ Visits can inform segmentation and future triggers.
✓ Better reporting across venues and repeat behaviour.
MODULAR SETUP
Works with or without WiFi.
Loyalty can stand alone. It becomes stronger when connected to Affinect’s WiFi, consent, visit recognition, and campaign ecosystem.
ANALYTICS
Built from the operator’s point of view.
Affinect separates people from repeat cycles, rewards issued from rewards redeemed, and issued cards from saved wallet passes.
Members
Active cards and unique enrolled contacts
Rewards
Issued, redeemed, expired, and pending
Cycles
Unique completions versus repeat completions
