Turn Every WiFi Login
Into a Guest Profile.
Automatic contact capture at login, self-enriching profiles with every visit, and real-time behavioral segments — built exclusively for hospitality venues that want to know exactly who walked through their door.
Trusted by Leading Hospitality Brands
Guest Profiles That Build Themselves
From first login to loyal regular — every data point captured, enriched, and segmented without a single manual input.
Capture Automatically
Contact data collected the moment guests connect to WiFi — name, email, phone, visit time. Nothing for them to fill in. Nothing for you to enter.
Enrich With Every Visit
Profiles update automatically as guests return. Visit frequency, location patterns, time of day — always current, always accurate, zero effort required.
Segments That Self-Update
Dynamic segments rebuild in real time based on actual behavior. First-timers, regulars, at-risk guests — ready to target the moment you need them.
Every Touchpoint. One Complete Guest Record.
From the moment a guest connects to the moment they redeem a campaign — every interaction feeds a single, unified profile automatically.
📇 Contact Data
📊 Visit Behavior
🏢 Cross-Venue Activity
📬 Campaign Performance
🔄 Data Portability
✨ Auto-Enrichment
Want to track actual venue visits? Learn about Proof of Presence Technology →
WiFi Login or QR Scan —
Either Way, the Profile Builds Itself.
Guests arrive in different ways. Affinect captures all of them.
Guest connects to WiFi
Works passively. No action needed from your team.
Guest scans a code
Works anywhere — in-venue, on receipts, posters, or off-site.
Generate a QR that points to anything — your WiFi login, a feedback form, a loyalty signup, or a coupon page. It is not a standalone QR platform. It is the fastest way to get an offline guest into a digital journey you have already built inside Affinect. When that journey includes a form, their details arrive automatically — alongside every WiFi login, manual import, and webhook in your database.
QR also distributes your loyalty cards and coupons — guests scan to save a pass to their wallet and redeem it in-venue by code or scan.
See how data sources connect →Consent Collected Before a Single Profile Is Created
Every guest sees a clear, branded consent screen before connecting. Age verification, marketing preferences, and data policy acknowledgment — all captured at the point of login. Affinect stores and documents consent automatically, so you're always audit-ready without any manual work.
See how it works →Know Exactly When Your Guests Show Up
The traffic heat map shows exactly which days and times your venue is busiest — across months. Use it to staff smarter, time campaigns better, and understand the natural rhythm of your guest base. The data that used to live in your manager's head — now on a dashboard.
Explore analytics →Every Guest. Their Full Visit History. In One Place.
Each guest profile tracks total visits over time — giving you a clear view of loyalty, recency, and engagement in a single chart. No spreadsheets, no manual lookups. Just click any guest and see everything: how often they visit, when they last came in, and how they've responded to your campaigns.
See a live profile →Everything You Need to Capture and Organize Guest Data — Automatically
Capabilities that work together from the moment a guest connects.
Automated Capture
Guests connect to WiFi. Their profile is created instantly — name, email, phone, visit time. Nothing to fill in. Nothing to enter.
Custom Captive Portal
Your brand, your login experience. Customize splash pages to collect exactly the data points you need.
Unified Guest Profiles
WiFi, POS, reservations, campaigns — consolidated automatically into a single guest record. No duplicates, no manual merging.
Smart Segmentation
Segments rebuild automatically based on visit frequency, location, and behavior. Target first-timers, regulars, or lapsed guests without rebuilding a list.
Multi-Venue Intelligence
Guest profiles consolidate automatically across every location. Run venue-specific or group-wide campaigns — one dashboard.
Real-Time Analytics
Live dashboards showing who's in right now, when they typically visit, and which locations they prefer.
Proof of Presence
Confirm a guest physically entered your venue and attribute that visit directly to a campaign — closing the loop between send and return.
GDPR & PDPL Compliant
Verified opt-in at every touchpoint. Consent collected and documented automatically — secure data handling built in from day one.
Remote Setup in 48 Hours
Works with Cisco Meraki, UniFi, Aruba, Huawei, TP-Link, or any major provider. No on-site visits, no disruption.
Real results from real venues.
Hospitality operators who stopped guessing and started knowing.
We went from zero guest data to 4,200 profiles in the first 60 days — without changing anything about how we operate. The captive portal just works.
The traffic heat map alone changed how we schedule staff. We could finally see that Tuesdays and Fridays are our peak days. Now we plan campaigns around it.
Setup was done remotely in less than 48 hours across all three of our sites. No engineers, no downtime. Within a week the profiles were building themselves.
We had 12 locations and zero visibility into who our repeat guests were. Affinect unified everything. Now I can see which guests visit multiple venues and exactly which campaigns brought them in.
Common Questions
Your WiFi Is Already On.
Put It to Work.
Join 300+ hospitality venues capturing guest data automatically — building databases that grow smarter with every visit.